FAQS

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How long does the aromatherapy last?

Most Around 90 days. It’s affected by the temperature, humidity and other factors.

How to use the airoutlet aromatherapy?

It’s super simple! 💗

The car air outlet diffuser stone ⭐️ is an aromatherapy product designed for the interior space of the car. It can be easily installed in the air outlet of the car air conditioner to add a pleasant fragrance to your driving journey. The following is a detailed method of use:


1️⃣ Choose a suitable air outlet: First, turn on your car air conditioner and find a suitable air outlet position. Make sure that the position of the air outlet can evenly distribute the fragrance without affecting your driving vision and attention.
2️⃣ Install the diffuser stone: Gently clamp the car air outlet diffuser stone on the selected air outlet, making sure it is stable and not easy to shake. The unique design of the diffuser stone allows it to easily adapt to air outlets of various shapes.
3️⃣ Add essential oil: Drop a few drops of essential oil on the back of the diffuser stone or other designated locations. You can choose your favorite single essential oil or compound essential oil, and the amount of drops depends on the size of the diffuser stone. Usually, one or two drops are enough for smaller diffusers, while larger diffusers require more drops of essential oil.
4️⃣ Wait for the aroma to spread: After dripping the essential oil, leave the diffuser stone for half a minute to allow the essential oil to fully penetrate the diffuser. Then, you can adjust the air conditioning speed to let the aroma spread evenly into the car space with the cold or warm air.
5️⃣ Enjoy a pleasant journey: Now you can close the car windows and enjoy the fresh aroma brought by the diffuser stone. This diffuser stone can continue to emit fragrance for days or even weeks, making your driving journey more pleasant and comfortable.


❤️💛💚Please note that in order to keep the fragrance lasting and fresh, it is recommended to clean the surface of the diffuser stone regularly and avoid direct contact with clothing or furniture to avoid leaving oil stains or damaging the surface. At the same time, when you change to a different scent of essential oil, you need to completely eliminate the smell of the essential oil in the previous diffuser stone to avoid mixing the smells and affecting the fragrance effect.

How do I get tracking info?

Please Go to the Track Orders Page: Home>Track Your Package

How do I return an order?

First of all, you need to send the product back to us within 30 days of delivery. We will use the delivery date on the tracking code as the starting date for those 30 days. After this time, no returns will be accepted, and we will not be able to refund you.

Please enquire for more information about our Shipping & Return Policy.

How long does it take to ship?

Once your order processes it will ship out within 2-3 business days. Your order delivered date is determined by your order date.

Can I cancel my order?

We allow cancellations of orders that have not yet been shipped, please contact us at info@siscars.com if you wish to cancel your order for a full refund. 

Can I change my shipping address?

Once an order is placed, we won't be able to make any changes to it. So, please double-check all your order details, including your shipping address, before hitting the submit button. We are unable to make any changes due to the automated nature of our fulfillment process. Siscars is not responsible for misdelivered packages if the shipping address is wrong. As noted above, it is your responsibility to provide us with the correct information––as we're unable to make changes on our end.

Other questions?

Feel free to contact us at info@siscars.com.